Terms of Service

1. Scope

These Terms of Service (hereinafter "Terms" or "AGB") govern the use of the Flowbit AI platform (hereinafter "Platform" or "Service"), operated by Flowbit Technologies GmbH, Goethestraße 25, 74076 Heilbronn, Germany (hereinafter "Provider", "we", or "us").

These Terms are directed exclusively at entrepreneurs within the meaning of Section 14 BGB (German Civil Code) (B2B). The Platform is not intended for use by consumers within the meaning of Section 13 BGB.

Deviating, conflicting, or supplementary terms of the user shall only become part of the contract if and insofar as we have expressly agreed to their validity in writing (cf. Sections 305-310 BGB).

2. Service Description

Flowbit AI is a B2B intelligent document processing platform. The Service includes, in particular:

• Upload and management of documents (e.g., invoices)
• AI-powered data extraction and document analysis
• Integration with DATEV and other accounting systems
• Team collaboration and organization management
• Data export and reporting features

The exact scope of services is determined by the respective service description and the selected plan.

3. Contract Formation

The contract for the use of the Platform is formed as follows:

• An existing user or administrator invites you to the Platform via email invitation.
• By registering and accepting these Terms, you submit a binding offer to conclude a contract.
• The activation of your account by us constitutes the acceptance of this offer.

4. Registration and Account Security

The following requirements apply for the use of the Platform:

• You must be at least 18 years of age (B2B service).
• All registration information must be truthful and complete.
• You are obligated to keep your access credentials confidential and protect them from third-party access.
• Any unauthorized use of your account must be reported to us immediately.

5. User Obligations

The user agrees, in particular:

• Not to upload illegal, harmful, or copyrighted content.
• Not to attempt unauthorized access to our systems or other users' accounts.
• Not to disrupt or interfere with the operation of the Platform.
• Not to use the Platform for any unlawful purpose.
• Not to share access credentials with third parties.

6. Intellectual Property

Your Content: You retain all rights to the documents and data you upload. You grant us a limited license to process and store your content insofar as this is necessary for the provision of the Service.

Our Content: The Platform, including its software, design, and documentation, is owned by Flowbit AI and protected by copyright and intellectual property laws.

7. Data Protection

The protection of your personal data is important to us. For details on the collection, processing, and use of your data, please refer to our Privacy Policy, which forms an integral part of these Terms.

8. Availability and Maintenance

We strive to provide the Platform with minimal interruption. However, a specific level of availability is not guaranteed (best-effort).

Planned maintenance will be announced with reasonable advance notice. Unplanned outages due to force majeure, third-party provider disruptions, or security-related measures do not give rise to any claim for damages.

9. Liability

Liability is governed by the following provisions (cf. Section 309 No. 7 BGB):

• Unlimited Liability: We are liable without limitation for damages arising from injury to life, body, or health caused by an intentional or negligent breach of duty by us or our legal representatives or vicarious agents. We are also liable without limitation in cases of intent and gross negligence.
• Limited Liability for Slight Negligence: In cases of slight negligence, we are liable only for the breach of material contractual obligations (cardinal obligations). In such cases, liability is limited to the foreseeable damage typical for the type of contract.
• Exclusion for Slight Negligence: Liability for slight negligence in the breach of non-material contractual obligations is excluded.

The above limitations of liability also apply in favor of our legal representatives and vicarious agents. Mandatory statutory liability claims (e.g., under the Product Liability Act) remain unaffected.

10. Warranty

The Service is provided in its currently available form ("as is"). We endeavor to provide the Service with reasonable care and to a commercially reasonable extent.

In particular, we do not guarantee that the AI-powered data extraction will produce error-free results in every case. The user is obligated to independently verify the extracted data.

11. Term and Termination

Either party may terminate the contract at any time:

• By You: Deletion of your account through your privacy settings or by written notice to us.
• By Us: In the event of a violation of these Terms, discontinuation of the Service, or for good cause.

The right to extraordinary termination for good cause remains unaffected. Upon termination of the contract, your data will be handled in accordance with our Privacy Policy and applicable statutory retention periods.

12. Confidentiality

Both parties agree to keep confidential any information of the other party that becomes known in the course of the contractual relationship and not to disclose it to third parties.

This confidentiality obligation does not apply to information that is publicly known, was already known to the recipient prior to disclosure, or must be disclosed due to legal obligations.

13. Changes to Terms

We reserve the right to amend these Terms with a notice period of at least 30 days. Changes will be communicated via email or platform notification.

If the user does not object to the amended Terms within the notice period and continues to use the Platform after the period expires, the amended Terms shall be deemed accepted. This legal consequence will be specifically highlighted in the change notification.

14. Severability

Should any provision of these Terms be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected thereby. The invalid or unenforceable provision shall be replaced by a valid provision that most closely approximates the economic purpose of the invalid provision.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction for all disputes arising from or in connection with these Terms is Heilbronn, Germany, provided the user is a merchant (Kaufmann), a legal entity under public law, or a special fund under public law.

16. Contact

For questions about these Terms, please contact: